IMPORTANT INFORMATION:

• New students must participate in a Trial class before enrolment can take place.

• Parents must create an account and use the booking platform to book in for a Trial class.

• Staff will approve the request for a Trial if there is space in the class, if there is not a space, staff will contact parents to discuss options.

• There is a viewing room for first time parents to view the children in the Trial class.

• Parents are not permitted to wait in the foyer area and must proceed to the Viewing room. If waiting for other sibling classes to start/finish they must wait in the Viewing room or outside.

• Parents and siblings of students must not access the gym area for any reason - Kindergym parents only are the exception.

• Students must only wear clean clothing active-wear (NO SCHOOL UNIFORMS).

• All students need to wear slides, thongs, crocs or uggs to the premises, as they must wear footwear when visiting the bathroom. (Shoes with laces and buckles take too long to put on.)

• Students should only bring items necessary for gymnastics please do not bring school bags, food, electronics or jewellery.

• No food is to be brought into / consumed in the gym, this also includes coffee. We do not have a bin service, therefore we respectfully request that you take any of your rubbish with you (this includes nappies).

• All students are to bring their own water bottle which must be labelled - sharing bottles is not permitted. We sell bottles of water for $2 if needed.

• Please follow the pick up and drop off procedures to ensure safety to your family and our staff.

• Altitude operates on a drop-off / pick-up basis. We only have car 6 spaces, therefore these need to be reserved for our staff. If staff cant find a place to park when they arrive at our premises, classes wont be able to start. Later at night and on Saturdays, parking is less of an issue as our neighbours are usually operating during business hours. It would be appreciated if parents would drop and go, returning later for pick-up.

• Please do not park in front of ANY roller shutters as our neighbours need to be able to access their business at all times.

• Please do not park in the space closest to the main entry near the fence, as we do not want to risk a parent leaving this spot during peak times of drop-off and pick-up.

• Drop-off and pick up will take time, so please be patient in the car park and ensure that you allow enough time to DROP participants before the start of their class - However please do not drop off more than 5 mins early please.

• Pick-up times may be close to Drop-off times for other classes. If parents could ensure that they do not arrive too early for pick-up, as you may get caught up in the Drop-off traffic. If you arrive a mininute or two after the finish time, students will have had time to collect their belongings and be ready for pick-up.

• If running late for pick up, more than 5 minutes, you will need to park your car and walk in to collect your children.

• If you are going to be more than 10 minutes late for pick-up please call ahead.

• Primary school and younger children will not be permitted to leave the premises without an adult, so please do not instruct your child to make their own way across the car-park to the car.